Approved-state intake

Start your intake.

Tell us what happened in plain English. We use the answers to screen scope, prepare the package, and send you to Stripe Checkout only if the request fits the current service boundary.

If the matter is outside scope, we say so plainly before you continue. If it fits, the next step is clear and the handoff stays simple.

One issue Focused intake keeps the order narrow.

Stripe Checkout handoff Payment moves through a familiar, simple checkout.

Proof and status Tracking and proof are handed back when available.

Before you check out

$49

The standard package includes one issue, one target entity, one drafted demand-letter package, USPS Certified Mail, and proof handoff when available.

Document-preparation and mailing support only
Approved-state eligibility is reviewed before drafting
Assisted Review is available if the facts need more help

Checkout handoff

If the request is in scope, you complete payment in Stripe Checkout before the draft moves forward.

What happens next

We review the matter for scope and state eligibility.
If it is in scope, you continue to Stripe Checkout.
We draft the letter from your plain-English answers.
We print and mail the package by USPS Certified Mail.
We hand back tracking and proof when available.

After mailing, the experience stays measured: status updates, proof when available, and the next documented step within scope.

Need more help?

Assisted Review is a separate higher-touch tier.

If the facts are messy or you want extra help organizing them before the draft is finalized, the request can be routed into Assisted Review.

More clarification before drafting
One additional revision pass before mailing
Still administrative, not legal advice

How it differs

Standard Guided Package: a simple guided intake and one mailed package.
Assisted Review: more help before the draft is finalized.
Both tiers stay inside the same non-legal service boundary.

Intake form

Full name Email address Phone number Mailing address State Issue type Target entity name Target entity mailing address Short summary of the problem Plain English is enough. We only use your answers to check scope, prepare the letter, and mail the package. Date the problem started Any deadlines or dates to know about Desired outcome Supporting documents

Scope and compliance acknowledgments I want document-preparation and mailing assistance only. I understand Lucent Co. is not a law firm. I understand Lucent Co. does not provide legal advice. I understand Lucent Co. may decline or route matters for review. I confirm the facts I provide are accurate to the best of my knowledge.

Review the service boundary